F.A.Q.s
Frequently Asked Questions:
Can you make such and such case...?
Yes. We can build, design or implement nearly anything. Contact us for a quote or 3D diagram.
What is your standard turn-around time?
We normally ask to allow 3-5 weeks for delivery. Sometimes it is sooner and sometimes it takes longer. We try to get all our cases out as quickly as possible but as all cases are built custom to order and seasons vary so does the wait time. If you have a specific date you need it by, let us know and we will do everything we can to get it to you before then.
Can you get a case out quicker or by a certain date?
Yes. We have delivery guarantee services that guarantee shipment from us to meet a deadline. Quotes are on a "case by case" (pun intended) basis. They depend on the deadline, type of case and our current workload so it fluctuates based on those conditions so it is not a set rate.
Are your cases ATA approved?
Yes, all our cases are built to ATA spec and come with a 2 year warranty.
I don't see it on your website... do you build it?
Yes, we are currently adding new products and all the pricing every day. If you don't see it, don't hesitate to call or email us and we'll send you pricing, specs, and photos upon request.
Will you send tracking upon shipment?
Yes, we do our best to let you know when it ships, when it arrives and we try to follow up after you have received it to make sure everything is working well for you.