Warranty Information

Cases or other products ordered from Brady Cases come with a lifetime warranty that covers workmanship and materials to be free from defect for its lifetime. Brady Cases agrees to replace or repair (at its discretion) all defective parts at no cost to the customer. Cases or other products must be shipped to Brady Cases (insured and properly packaged) for repair after retaining an authorization number. The warranty does not cover damage or failure due to misuse, customer modifications, normal wear and tear (assessed at Brady Cases' discretion). Electronics, lift systems or other devices that are installed by Brady Cases are subject to their respective manufacturer warranties. Brady Cases is not responsible for legal obligations of direct or indirect damage for loss of property, profits, fees, delays, injuries or death in relation with the use or operation of any Brady Cases products. Warranty is valid as while production is operational. If Brady Cases takes a season from production, an RMA will be scheduled as soon as operations resume. 

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