PT Novo 18 Pedal Train Case PT-Novo 18
PT Novo 18 Pedal Train Case PT-Novo 18
Frequently Asked Questions:
Can you make such and such case...?
Yes. We can build, design or implement nearly anything. Contact us for a quote or 3D diagram.
What is your standard turn-around time?
We normally ask to allow about 4-6 weeks for build time on most projects and 1-2 weeks on flat boards. Some more complex cases like guitar vaults, screen lift cases, etc might take a bit longer as more is involved in the process and often custom items have to be ordered in to build those. It varies by season and the scope of the project. Sometimes it is sooner and sometimes it takes longer. We try to get all our cases out as quickly as possible but as all cases are built custom to order and seasons vary - so does the wait time. If you have a specific date you need it by, let us know and we will do everything we can to get it to you before then.
Can you get a case out quicker or by a certain date?
Oftentimes, yes. We have delivery guarantee services that guarantee shipment from us to meet a deadline. Quotes are on a "case by case" (pun intended) basis. They depend on the deadline, type of case and our current workload so it fluctuates based on those conditions so it is typically not a set rate. Contact us if you need your case by a specified date. Planning ahead works miracles for everyone!
Do you offer endorsements or discounts for artists, churches, military, etc?
We want to support everyone we can but unfortunately we offer very few endorsement discounts. Most of our clients fit in those categories (artists, church, military). We do usually offer bulk discounts if you buy multiple items at a time (best way to save) or if you follow us on social media we usually do a couple sales per year.
Are your cases ATA approved?
Yes, all our cases are built to ATA spec and come with a lifetime warranty. We use military grade materials and everything is built with quality materials.
So-and-so builds the same case for such-and-such, will you price match?
That's a loaded question. Most of our competitors do not build with the same high quality components that we do. We use the best materials we have available to ensure that the case is built to last and withstand the rigors of the road (plus some). If it is an apples-to-apples comparison, we will typically price match. But if they use pvc-laminated cheap wood, single angle extrusion, cheap overseas labor and their website was made by a 4-year-old, we'll first persuade you to not buy from them but we might try to meet you in the middle. A lot of our prices are absolutely set because we want to get you the best deal for the buck and not skimp on the quality.
I don't see it on your website... do you build it?
Yes, we are currently adding new products and all the pricing every day. If you don't see it, don't hesitate to call or email us and we'll send you pricing, specs, and photos upon request. We have built literally thousands upon thousands of different designs for different things. If you don't see it, shoot us an email and we can send you dozens of photos or designs of previous cases we've built that are similar in nature.
Will you send tracking upon shipment?
Yes, we do our best to let you know when it ships, when it arrives and we try to follow up after you have received it to make sure everything is working well for you.
Do you ship internationally?
Yes - we ship to Canada a lot. Overseas it get fairly expensive. Email us with what you're wanting and we can certainly work up a quote for shipping. This is a case-by-case basis and we quote everything internationally manually. Due to weight and size of our common cases, it is often prohibitive to ship internationally so we reserve the right to analyze each quote individually to see if we can make it work.
Will your cases make me a better musician?
I've heard that it does. But also makes load-in and load-out much faster so you can spend more time doing other things and not worrying about the safety of your equipment.
(Justin Bieber, TLC, Madonna, Outkast, etc)
(Billy Joel/Elton John, John Fogerty, The Rascals, Billy Preston, Toby Keith, Faith Hill, Tim Mcgraw, etc)
(Amy Grant, Rend Collective, Ben Rector, Amy Grant, etc)
thousands of others!
many, many others!
- Fits the Pedal Train PT Novo 18
- Rugged case that lasts a whole lot longer than factory cases
- Completely customizable
- Quality latches on front and back latch solidly
- Quality foam lines all sides of the board and your pedals
- Your pedal investment is solidly protected from the abuse of transport
- 18 inchW x 14.5" D x 5.5" H (foam to foam-contact us for taller pedals)
- 21" W x 17.5" D x 8.5" H (exterior edge to edge)
- Hybrid valence tongue & groove
- Double angle extrusion
- Small ball corners
- High strength blind rivets either extrusion or washer backed
- 1 recessed handle on front, 2 surface handles on sides
- 4 zinc recessed latches (2 in front - 2 in back)
- plank foam in base and ester foam in lid and sides
We give a standard of wiggle room on the total width and depth of the frame of the board so the lid comes off easier. If you want it to be exactly snug, please put in the notes that you want it to be exact when ordering but we do recommend it. Also, if you have pedals that are abnormally tall in the back, please note what size you'd need. Or measure from the bottom of the pedal board, excluding the feet as they'll sink into the foam to the top of the tallest pedal in the back. We recommend pedals sinking into the foam about - so the pedals are snug inside the foam.
Note: we are not affiliated with PedalTrain. The PedalTrain board is not included. Pictures show different options - the extra space, corner casters and pullout handle are additional features.